Center for Emergency Resources
Serving as a critical hub of resources for individuals from the Phoenixville, Mont Clare, East Pikeland, and Schuylkill Township area.
IF YOU OR SOMEONE YOU KNOW IS
EXPERIENCING HOUSING INSTABILITY
OR HOMELESSNESS
Please call 2-1-1 or visit 211sepa.org to access immediate shelter and other key services.
The Center for Emergency Resources at Ann's Heart (CERAH)
​
Located on the HEART Campus in Phoenixville, PA serves as a hub of critical resources and is open to individuals from the Phoenixville, Mont Clare, East Pikeland, and Schuylkill Township areas.
CERAH provides year-round services, including weather-dependent shelter (Code Red / Code Blue), supportive services (showers/laundry), and emergency housing case managment.
Center Information
146 Church Street
(Lower level of church building,
accessible at Hall Street)
Phoenixville, PA 19460
Call or Text: (484) 393 - 2583
Email: cerah@annsheart.org
Entrance to CERAH is through the two large purple doors of the Church facing our Hall Street parking lot.
CORE SERVICES
* Provided to Phoenixville area residents experiencing homelessness who have called 2-1-1 and
have been verified as homeless by the Chester County Street Outreach Team.
Services we do not provide.
While we aim to meet as many needs as possible, we cannot do it all.
CERAH cannot provide the following services, but we have provided information about partner organizations who may be able to help.
We do not provide overnight shelter outside of the Code Blue Program (November through December).
Call or text 2-1-1, or visit www.211sepa.org to be connected to Chester County Homelessness Services.
CODE BLUE PROGRAM
COLD WEATHER SHELTER PROVIDED NOVEMBER THROUGH APRIL
Through Chester County's Coordinated Entry System - Call 2-1-1
The Code Blue Program, located below Sacred Heart Church in Phoenixville, provides a cold weather, overnight center for men and women.
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Ann's Heart believes that whether it is 35º or 38º it is too cold to sleep outside at night during the winter months. This is why the Code Blue Program is open from mid-November to mid-April (depending on the weather for any given year) from 8 PM to 8 AM, seven days a week, with one paid staff member and up to two volunteers per shift each night. However, during a severe weather event the center may remain open throughout the day to ensure that guests have a safe and warm place to shelter from the storm.
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PLEASE CALL OR TEXT (484) 393-2583 FOR BED AVAILABILITY
You will need to provide your name, contact information, and current location.
CENTER HOURS
​
Monday - Friday: Open at 8:00 PM
SATURDAY: Open at 8:00 PM
SUNDAY: Open at 6:00 PM
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CONTACT INFO
​
(484) 393 - 2583
CALL OR TEXT
Email: cerah@annsheart.org
​
PLEASE CALL OR TEXT (484) 393-2583 FOR BED AVAILABILITY
You will need to provide your name, contact information, and current location.
CORE SERVICES
​
Overnight Shelter
Showers & Laundry
Dinner & Breakfast
Housing Case Management
Direct Referrals
​
WHO WE SERVE
​
Men, women, and families from the Phoenixville, Mont Clare, East Pikeland TWP, and Schuylkill TWP area.​
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​
Code Red
Daytime Emergency Cooling Center
EXTREME HEAT DAYTIME COOLING
MAY THROUGH OCTOBER
Open on days where the heat index is 95 degrees or hotter, the Code Red program, located below Sacred Heart Church in Phoenixville, provides a hot weather, daytime cooling center for men, women and families. According to Chester County regulations, "Code Red procedures are put into place when the daytime temperature reaches 95 degrees F by 11am on two consecutive days or temperatures reach 100 degrees F any given day."
CENTER HOURS
​
Code Red Days will be announced online on our social media outlets and through community partners as they arise.
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HOURS: 12:00 PM - 7:00 PM
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CONTACT INFO
​
(484) 393 - 2583
CALL OR TEXT
Email: cerah@annsheart.org
CORE SERVICES
​
Daytime Shelter
Showers & Laundry
Direct Referrals
​
WHO WE SERVE
​
Men, women, and families from the Phoenixville, Mont Clare, East Pikeland TWP, and Schuylkill TWP area.​
​
​
CERAH Supportive Services
​
The CERAH Summer Supportive Services Program offers free access to shower and laundry facilities to individuals from the Phoenixville area. Services provided include:
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Towels, toiletries, laundry detergent, dryer sheets, and a laundry-folding area are available;
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Lockers are available to hold belongings while guests are in the building. All belongings must leave with the guest.
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Water and coffee is available for guests.​
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Housing Case Management for qualifying individuals.
May - October
OPEN:
Monday, Tuesday, Thursday, Friday, Saturday
8:00 PM - 11:00 AM & 1:00 PM - 3:00 PM
Closed from 11:00 AM to 1:00 PM​
CLOSED: Wednesday & Sunday All Day
Housing Case Management​
​
Housing Case Management is available to qualifying individuals from the Phoenixville area who are homeless or at imminent risk, AND who have called 2-1-1 to be connected to Chester County's Coordinated Entry System. Anyone interested in case management must complete our intake process and provide proof of residency.
​
We do NOT provide cash assistance, gift cards, rental or utility assistance.​
Call or Text: (484) 393 - 2583
Email: cerah@annsheart.org
IF YOU OR SOMEONE YOU KNOW IS EXPERIENCING HOUSING INSTABILITY OR HOMELESSNESS
Please call 2-1-1 or visit 211sepa.org to access immediate shelter and other key services.
